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Privacy Policy

Your privacy matters to us. At KALTSA ΣΟΚ, we’re committed to protecting your personal data and being transparent about how we use it. This policy explains what information we collect, why we collect it, and how we keep it secure — in line with the General Data Protection Regulation (GDPR).

1. Who We Are

KALTSA ΣΟΚ is a fashion-forward lifestyle brand based in Athens, Greece.
If you have any questions or concerns about your data, you can contact us at:
📧 themipsalt@gmail.com

2. What Information We Collect

We may collect and store the following types of personal data:

  • Contact details: Name, email, phone number, shipping & billing address

  • Order information: Products purchased, payment method (not card details)

  • Account data: Login info if you register on our site

  • Device data: IP address, browser type, device type (for analytics)

  • Marketing preferences: Whether you’ve opted in for our newsletters or promos

3. How We Use Your Data

We only use your data to:

  • Fulfill and deliver your orders

  • Communicate with you about your order or any issues

  • Send you marketing (if you’ve opted in)

  • Improve our website and customer experience

  • Comply with legal obligations (e.g. tax or fraud prevention)

We do not sell or rent your data to third parties.

4. Marketing & Communications

If you sign up for our newsletter, you’ll receive updates about product drops, events, and promotions.
You can unsubscribe at any time by clicking the link in our emails or contacting us directly.

5. Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze traffic.
You can control cookies through your browser settings. Some features may not function properly without them.

6. How We Store & Protect Your Data

We store your data securely using encrypted platforms and restrict access to authorized personnel only.
In case of any data breach, we’ll notify affected users and relevant authorities as required by law.

7. Your Rights (under GDPR)

You have the right to:

  • Access the personal data we hold about you

  • Correct or update any inaccurate data

  • Request deletion of your data

  • Withdraw consent to marketing at any time

  • File a complaint with a data protection authority

To exercise any of these rights, email us at [Insert Email Address].

8. Third-Party Services

We use trusted third-party services for payment processing, analytics, and shipping (e.g., Stripe, PayPal, Google Analytics, courier services). These services may process your data in accordance with their own privacy policies.

9. Policy Updates

We may update this Privacy Policy from time to time. When we do, we’ll update the "Effective Date" at the top.
We encourage you to review this page periodically.

If you have any questions or requests about your data, reach out to us at:
📧 themipsalt@gmail.com

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